november:city

Rethinking Urban Systems. For the People They Miss.

Most people are not the default user. Not always. Not even most of the time.

Urban systems are still largely designed around a narrow assumption: that people move fast, decide confidently, navigate without friction, and engage digitally. But everyday urban life looks different. People are ageing, caring for others, navigating disability, working irregular hours, travelling with children, or simply needing a slower pace and clearer guidance. When systems are built for the exception – not the reality – they don’t just fail people. The result is systems that cost more, deliver less, and create problems no one budgeted for.

We help institutions make better decisions by changing who counts as the reference point. We work at the intersection of lived experience, institutional decision-making, and urban systems. Our role is to identify where assumptions become policy, where policy becomes implementation, and where people disappear in that translation.

What We Do

We support cities, public agencies, and international organisations in making urban systems more inclusive – by intervening where it matters: in how these systems are governed, planned, and implemented. 

  • Mobility & Urban Space – inclusive, care-sensitive, and climate-conscious approaches to mobility and urban space, designed around the people planning most often overlooks.
  • Governance & Institutional Change – connecting policy goals to operational reality, within the structures that actually shape decisions – and to the people those decisions affect.
  • Participation & Process Design – processes that reach the people conventional formats miss, and give them equal standing in shaping the spaces they depend on.
  • Learning & Transfer – helping cities adapt what works elsewhere to what works here – and giving the people working for change within them new ground to stand on.

Selected Engagements

Mobility & Urban Space

Cycling After Dark · various

Community Park · Switzerland

Dutch Cycling Strategies · Austria

Governance & Institutional Change

Sustainable Urban Development Pathway · Uzbekistan

Gender in Urban Projects · GIZ

UN-CRPD Compliance in Mobility · France and Overseas Territories

Participation & Process Design

Climate-Resilient Planning · Switzerland 

Urban Walk-Along Methodology · Switzerland

Living Lab · Netherlands

Learning & Transfer

Masterclass on Cycling · Switzerland

Traffic and Road Safety Training · Turkey

Gender-Sensitive Planning · SIA Switzerland

Who We Are

We are an urban advisory practice based in Arnhem, with backgrounds spanning mobility, spatial planning, urban development, anthropology, and international development. That combination is not accidental. The problems we work on sit at the intersection of technical planning and social reality – and solving them requires fluency in both. Our core team has lived and worked across different countries, which means we understand differences in governance contexts, planning cultures, and institutional realities from experience, not assumption.

We work across project formats: as a team, in consortium with partners, and through individual advisory mandates where specialist expertise is what’s needed. We work in Dutch, English, French, German, and Spanish.